How Do I Register With swapsure.co.uk?

From any page on the Web site, choose the Register button from the top menu to begin the online registration process. You will need to supply a few personal details, along with a valid Email address and confirm your preferred user ID and password. Your registration will become active as soon as you submit the completed form. Once you submit your form, you will receive a confirmation Email to confirm your registration. When you register, you will be automatically logged in. Make a note of your registered email and password for next time you visit us.

How Much Does Registration Cost & What Can I Do?

Registration is completely FREE of charge and enables you to search the Web site and view the detail profile of any product. You will also create a ‘My Zone’ area and all the features in My Zone which keep track of your swap mail, swaps made and swaps offered. You can begin swapping as soon as your FREE registration is complete.

Are There Any Additional Charges?

There are no additional charges. Once you are a member, swapping products is completely free of charge, regardless of how many swaps you make.

What Products Can I Expect To Find On swapsure.co.uk?

Just about anything and everything that is in sound, presentable and in working order where relevant.

What Products Can I Offer To Swap?

You can offer any product for a Swap providing the product meets the following criteria:

• No goods allowed from our banned list.
• Goods must be fit for the purpose they were made for

What Products Cannot Be Offered To Swap?

Any illegal goods such as knives, weapons, chemicals, solvents or the like. Counterfiet goods of any type, and goods of an adult nature. See banned list.

What Measures Do You Have In Place To Protect Against Banned Goods Being Uploaded?

Swapsure.co.uk constantly monitors products to help find anything advertised on the Web site that infringes our regulations. We also provide an ‘Alert’ facility on every product so that users can automatically notify us that a banned product has slipped onto the site. Swapsure.co.uk will instantly disable any advertisement showing banned products and implement the 3-Strikes procedure against the offending member.

How Do I Generate Points?

Unlike other Swap Web sites, you do not need to purchase points on swapsure.co.uk. Points can be earned in three ways:

1. When you take out a full membership to start swapping, your account is automatically credited with 30 points.
2. Every time a friend you have referred takes out a full membership, your account is automatically credited with 20 points
3. Every time you successfully complete a swap, you receive 10% of the points that make up the total transaction, so the more you swap, the more you earn.
   
   

How Do I Add a Swap Item?

Simply Login to My Zone, select Swaps, select Add Item, then follow complete the following steps:

Step1

You will need to know the year your item was made or purchased, the price when it was new, and the condition. Enter this information and the system will tell you how many points your product is worth.

Step 2

Select the category you wish your item to be found in.

Step 3

Enter a short title, such as PS2. Enter a Full Title, such as Play station 2. Enter a description of the item. You can also choose to swap an item with anyone, or just people that feature in your buddy list.

Step 4

You can either upload an image now, or skip this step and come back later.

Step 5

Now you review all the details you have entered and choose to change anything, or “Submit”. When you submit your item, the details move into your “My Items” folder and appear on the site.

How Does The Swapping Procedure Work?

Note: Only fully registered members can engage in the swapping procedure.

How Swaps Are Proposed

Members search the site for items they would like to acquire. When a member finds an item they want, they can click the “Propose Swap” tab and the details of their own items appear in the window. The member then ticks an item(s) they want to swap, adds any points to the swap if these are needed, then clicks the “Propose Swap” button.

Members can offer items, items plus points, or just points if they have enough. The points value of the proposed swap does not have to match exactly, it is up to the item’s owner as to whether they want to accept the members swap.

When the swap is proposed, details of the item appear automatically in the item owners “Swaps Offered” window. The items owner can decide to accept the swap if they wish.

How Swaps Are Made

Item owners view items that have been proposed for swap in their “Swaps Offered” window. The item owner then chooses to accept, or decline the item(s) offered. If they accept a swap, both parties gain access to each other’s address details to arrange delivery of the items swapped.

Confirming A Successful Swap

When each party receives their swap item, they confirm the status of the transaction in their “Swaps Made” window.

What If a Swap I Receive Is Faulty or In Poor Condition?

If you receive goods that you feel do not meet our standard terms then Login to your My Zone, select Swaps Made, locate the item in question and click the Red Flag to begin the complaints procedure. This procedure will notify the sender of the disputed goods that there is a dispute, give them the opportunity to retrieve or replace the goods with another item, and if returned, will credit your account with the appropriate points. Read the disputes procedure in our Terms & Conditions for more details.

Can I Choose Who I Swap With?

You can choose to swap goods with any other member across the United Kingdom, or just within My Community. My Community is a list of members that you create yourself. It’s ideal for members who only want to swap with a specific group of mates.

How Does The Alert Procedure Work?

If you find an offensive, illegal, counterfeit or unsuitable adult product that you feel breaches our terms and conditions, click the Yellow Triangle icon at the bottom of the product profile and our support team will be notified immediately. If appropriate, we shall remove the product and issue the member with a penalty ‘Strike’.

What Is The 3-Strikes System?

If a member uploads a product, which does not comply with our accepted products list, or if a member delivers goods in a poor of faulty condition, or if the description of the product is not accurate, the member may be issued with a strike. A strike icon appears on your member profile and if you accumulate 3 strikes, your membership will be cancelled. Please check any swaps you offer do not appear on our banned list of goods.